Karen Austin

Practice Manager

Karen moved from England to Canada in 2007 with her husband and two sons. She has been in the Veterinary industry for six years and is very proud to be the Practice Manager at Sackville Animal Hospital. If you call the clinic and hear the English accent, that would be her! Karen has 30+ years of Customer Service background and it is very important to her that every client, and staff member alike, are treated with the respect they deserve.

Karen lives with her husband, and their two rescue dogs, Finley and Doug. Finley is a local rescue, 3 year old Beagle/Lab mix and Doug is a street dog from Texas of unknown age but he is definitely a senior! Her two grown sons have both left home now so Finley and Doug are the new dependants!

In her spare time Karen enjoys quality time with her family, relaxing at home with her husband and dogs, watching movies and reading. She also loves the ocean and it is definitely her happy place. Karen’s daily objective is to ‘have a smile and make a smile!’ She can’t wait to meet you and your furry friends.

Last updated: June 23, 2022.

Dear Clients,

We want to thank everyone for their patience in recent months. We have adhered, as strictly as we could, to the Public Health Directives throughout COVID and with this in mind, we are pleased to say that masks are no longer mandatory at our hospital. You may still see staff wearing masks when in close contact with clients. This is a purely personal choice. 

Our doors are now open and you are welcome to accompany your pets into the clinic for their appointments.

We require at least 48-72 hours for all medication refills as we are still experiencing delays with some items, but we will inform you of any backordered items.

We can still receive your food orders via phone or email, however, we now have an online store that you can access directly from the front page of our website. Please check out the free shipping and autoship discounts available.

Due to being short staffed at this time, we ask for your patience and kindness as we try to navigate through these busy times. We are doing the very best we can. If the phone is busy, please email or attempt to call again.


Monday to Friday: 8:00 am – 7:00 pm
Saturday: 8:00 am - 1:00 pm
Sunday: Closed

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

 - Your dedicated team at Sackville Animal Hospital